There are different ways to pay for services on CloudRF via our secure payment processor, Sage.
Monthly plans
The plans (standard, expert, enterprise) are paid for in advance with either a credit card or Paypal. You buy the quantity you need at the time of purchase so your card is charged once.
Card details are not saved.
A plan lasts for 31 days from the time of purchase and is ideal for heavy use over a condensed period like a project.
Credits
Credits are purchased in advance and kept on account until you need them, potentially months in the future. You can buy multiple quantities at the time go purchase and your card is charged once.
Card details are not saved.
Credits last indefinitely until you use them and are useful if you only want to do occasional planning.
Subscription
A Paypal subscription can be created which will debit your Paypal account on the same day every month, normally for 12 months or until you cancel it.
A subscription (standard, expert, enterprise) will kick in once activated. Every month Paypal will notify CloudRF to top up your account. If you miss a payment due to insufficient funds your CloudRF account will not be topped up and Paypal will not put you into the red.
Known issues
Failed purchase
Most purchases fail due to a bad or incomplete billing address. This address must match your credit card so if you enter a,b,c it will probably fail. Some credit cards are stricter than others.
High risk countries
If your country of origin is deemed high risk eg. Nigeria, you may experience difficulties with using your legitimate credit card. Use Paypal in this case as they're a bit more pro-active at managing risks associated with trading online.
Plan not activated
If you bought a new plan but it hasn't activated within 5 minutes then please open a ticket immediately. A common issue is another plan is already active like when you upgrade from a standard plan to an expert plan before the standard plan finishes.
How to buy and use a plan
1. Create a free account at https://cloudrf.com/user
2. Login then navigate to the plans page: https://cloudrf.com/plans
3. Click the 'Order' button beneath the plan you want. You may need to scroll down to see this.
4. Determine your quantity. For 3 months use enter '3' into the quantity field.
5. Proceed to the checkout and choose your payment method.
6. Pay for the plan and your account will be immediately credited.
7. To test it, login to the web interface at https://cloudrf.com/web
Your balance and plan limits will be displayed on the homepage when you login.